Privacy Policy for MCR Vehicle Transport
MCR Vehicle Transport (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.
1. Information We Collect
We may collect and process the following personal information:
- Contact details: Name, phone number, email address, and postal address
- Vehicle information: Make, model, registration number, and condition
- Service details: Pickup and delivery locations, dates, and times
- Payment information: Payment details processed securely through third-party gateways
- Communication data: Records of correspondence via phone, email, or website contact forms
- Technical data: IP address and browsing information when you visit our website
2. How We Use Your Information
We use your personal information to:
- Provide and manage vehicle transport and recovery services
- Communicate with you regarding your bookings and service updates
- Process payments securely
- Respond to your inquiries and provide customer support
- Improve our services and website functionality
- Comply with legal obligations and prevent fraud
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Trusted third-party service providers who assist us with payment processing, vehicle transport logistics, and IT support
- Legal authorities if required by law or to protect our rights
All third parties are obligated to keep your information secure and use it only for the purposes we specify.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encrypted data storage
- Access controls limiting data to authorized personnel only
- Regular security audits and staff training on data privacy
5. Your Rights
Under applicable data protection laws, you have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data where applicable
- Object to or restrict certain data processing activities
- Withdraw consent where we rely on it for processing
To exercise these rights, please contact us at [Insert Contact Email].
6. Data Retention
We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
7. Cookies and Website Tracking
Our website uses cookies to improve user experience and collect anonymous usage data. You can manage cookie preferences via your browser settings.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.